Delete your TeamUP account

Delete your account in TeamUP

You can request deletion yourself while signed in. Open Settings, choose Delete account, and enter the confirmation shown on screen. The request permanently closes your account and signs it out.

Open TeamUP Settings

What deletion removes

TeamUP removes your sign-in credentials, account profile, contact identifiers, device tokens, personal preferences, saved items, and company, project, room, event, and assignment memberships tied only to your account. Invitations and requests are stripped of your direct identifiers.

What remains for collaborators

Shared work is not erased from other people's records. Company and project records, rooms, messages, documents, business and financial records, and moderation history may remain so collaborators retain an accurate project history. Where your authorship must remain visible, TeamUP replaces your identity with Deleted member. Registering again with the same email creates a new account and does not reconnect it to the old authorship.

TeamUP refuses deletion if it would leave a company or room without an owner. Before retrying, retain or assign an active company administrator for each company you own and an active prime for each room you own. TeamUP does not promote another member automatically.

Records with different retention needs

Some security, audit, moderation, diagnostic, transaction, and backup records may remain when needed to keep the service reliable, prevent fraud, resolve disputes, or meet legal and accounting obligations. Retention varies by record type and applicable requirement. This notice does not promise a fixed retention period.

If you cannot sign in

Email projectteamup@kentsmith.biz from the address associated with your account. Support will verify that the request belongs to you before helping with deletion. Do not send your password or an invitation token.

For more information about how TeamUP handles data, read the Privacy Policy.